We at HeartlandFlagpoles.com are committed to protecting your privacy.
HeartlandFlagpoles.com does not sell, trade, or rent your personal information to other companies.
The information we collect about you is used to process orders and to provide a more personalized shopping experience.
will not collect any personal information about you except when you
specifically and knowingly provide such information.
How we use the information we collect:
When you order, we request your name, e-mail address, mailing
address, telephone number, credit card number, and expiration date. This
allows us to process and fulfill your order and to notify you of your
When you enter a contest or other promotional feature,
we may ask for your name, address and e-mail address so we can
administer the contest and notify winners.
We may give you the
opportunity to participate in surveys. We will ask questions about you,
your satisfaction with HeartlandFlagpoles.com, and your ideas for improving
the site. All information will be kept confidential and will be used to
help us make HeartlandFlagpoles.com a better site for you.
We may collect
certain technical information, which does not allow us to identify you
personally, but pertains to your use of the Internet. For example, on
the Web such information may include the type of Internet Browser that
you are using.
By using our Web site, you consent to the collection
and use of this information by HeartlandFlagpoles.com. If we decide to
you are always aware of what information we collect, how we use it, and
under what circumstances we disclose it.
If you are under 18 years of age, you must have your parent or guardian's permission to order.
We guarantee your security.
Every time you shop with HeartlandFlagpoles.com, you are backed by our
security guarantee because you are shopping on our secure server. The
secure server encrypts all of your personal information, including name,
address, and credit card number. Encryption ensures that no one can
access your personal information.
What information do we collect?
We collect information from you when you register on our site, place
an order, subscribe to our newsletter, respond to a survey or fill out a
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be
asked to enter your: name or e-mail address. You may, however, visit our
general visitor information, and track visits to our website. Please
cookies and how we use them.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
Your information, whether public or
private, will not be sold, exchanged, transferred, or given to any other
company for any reason whatsoever, without your consent, other than for
the express purpose of delivering the purchased product or service
requested by the customer.
• To send periodic emails
The email address you provide for order processing, may be used to
send you information and updates pertaining to your order or request, in
addition to receiving occasional company news, updates, promotions,
related product or service information, etc.
• To administer a contest, promotion, survey or other site feature
How do we protect your information?
We implement a variety of security measures to maintain the safety of
your personal information when you place an order or enter, submit, or
access your personal information.
These security measures include: password protected directories and
databases to safeguard your information, SSL (Secure Sockets Layered)
technology to ensure that your information is fully encrypted and sent
across the Internet securely or PCI Scanning to actively protect our
servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit
information is transmitted via Secure Socket Layer (SSL) technology and
then encrypted into our Payment gateway providers database only to be
accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social
security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider
transfers to your computers hard drive through your Web browser (if you
allow) that enables the sites or service providers systems to recognize
your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information. This does not include trusted third
parties who assist us in operating our website, conducting our
business, or servicing you, so long as those parties agree to keep this
information confidential. We may also release your information when we
believe release is appropriate to comply with the law, enforce our site
policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided
to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions
to be in compliance with the California Online Privacy Protection Act.
We therefore will not distribute your personal information to outside
parties without your consent.
As part of the California Online Privacy Protection Act, all users of
our site may make any changes to their information at anytime by
logging into your account and changing the applicable information.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online
Privacy Protection Act), we do not collect any information from anyone
under 13 years of age. Our website, products and services are all
directed to people who are at least 13 years old or older.
We have taken the necessary steps to ensure that we are compliant
with the CAN-SPAM Act of 2003 by never sending out misleading
3719 SW 9th Street, Ste. 2
Des Moines, IA 50315
We pledge to you, our customer, that we have made a dedicated effort
privacy laws and initiatives:
Federal Trade Commision Fair
Childrens Online Privacy Protection Act
Controlling the Assault of Non-Solicited Pornography and Marketing Act
Trust Guard Privacy Requirements